HOW DO YOU PACKAGE THE PRINTS

Our artwork is precious to us which is why we take the utmost care in ensuring your lovelies arrives in mint condition. 

The cards are packaged in water resistant sleeves, posted in a water resistant courier bag that fits the cards nice and snug. 

WHAT ARE THE POSTAGE FEE’S?

Free shipping on all orders within Australia. For international orders, please send us an email prior to ordering and we will get back to you with a shipping cost.

DO YOU SHIP TO MY COUNTRY?

Yes, we ship worldwide.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

International orders take between 10-21 working days. Local and Interstate orders take between 3–7 working days. If there are delays expected you will be sent a courtesy email with an E. T. A. 

It is our priority to ensure you receive your parcel as promptly and safely as possible!

WHAT HAPPENS IF MY ITEM GETS LOST iN THE MAIL?

Please email us at mel@melaniemiles.com.au and we will pursue your enquiry as soon as possible. We can't be held responsible unreceived deliveries however, we will do our very best to get to the bottom of it.

WHAT OTHER FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, Bank Transfer and regular account payments online via PayPal.

HOW SECURE IS THIS STORE?

We use PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

CAN I COMMISSION A CUSTOM ARTWORK OR ILLUSTRATION?

Of course! Simply email your query.